AUSTIN VISITOR CENTER

We've moved! New location now open.

The Austin Visitor Center's friendly staff loves to share knowledge of Austin’s history and culture, special events, shopping, unique restaurants, outdoor fun, nightlife and music.

Visit Austin is excited to announce the opening of the new Austin Visitor Center! After 10 years in our previous location, we've expanded into the beautifully revitalized historic Phillips Building at 103 E. Fifth St. Our new, centralized location features enhanced amenities while maintaining the personalized service visitors love. Visitors and locals will enjoy:

  • 5th & Brew coffee shop on-site
  • Our curated gift shop featuring local artisans and Austin-themed souvenirs
  • Convenient luggage storage for travelers
  • Meeting space for live music and community gatherings
  • Expert advice and local recommendations from our knowledgeable staff
  • Bookable tours that depart directly from the Visitor Center
  • And more!

Stop by to pick up free maps and brochures and enjoy complimentary WiFi, clean restrooms and a cell phone recharge station in the lounge. Enjoy free live music on special occasions at our Visitor Center—for more information, follow the Austin Visitor Center & Gift Shop on Facebook and Instagram.

Hours of Operation

The Austin Visitor Center has moved to 103 E. Fifth St. Now open!

Monday - Saturday: 9 am - 5 pm
Sunday: 10 am - 5 pm

103 E. Fifth St.
512-478-0098

Shopping

You’ll find Austin and Texas-themed gifts, novelties and oddities, Austin-appropriate clothing, books, children's toys and clothing and more in the Gift Shop. Some of our most popular items can also be purchased online.

Tours at the Austin Visitor Center

We can help you review Austin’s array of tour options, in order to choose the tour that’s best for you. Many tours start and end at our Visitor Center. Just a few Austin favorites:
Downtown Walking Tours
AO Tours
Austin Detours
Austin Duck Adventures
Double Decker Austin
Metrocycle Pedicabs
Twisted Texas Tours

See our Tours and Activities page for a complete list. Reserve online, ahead of time to ensure availability.

Austin Luggage Storage

If space allows, the Visitor Center will hold your luggage for $8 per piece, per day, freeing you to explore Austin unencumbered. Restrictions and limitations apply. Call 512-478-0098 for details.

Location & Transportation

Our Visitor Center is located in the historic Phillips Building, on Fifth Street between Congress Avenue and Brazos Street. The centralized location is 3 blocks from the Austin Convention Center, 6 blocks from the Texas State Capitol and within walking distance of many downtown hotels.

Parking is available at the Frost Bank Tower Garage, 112 E. Fourth St. To park, enter the garage at the corner of Fourth and Brazos Streets. Enter the Visitor Center from Brazos and Fifth Street. To visit by transit, take MetroRail to Downtown Station or local bus Route 105 South 5th Flyer or plan your direct route with CapMetro here.

Staff

Natalie Pollan Headshot

Natalie Pollan

Director of Retail and Visitor Services

Veronica Cavazos Headshot

Veronica Cavazos

Customer Experience Manager

Paige Cox professional headshot.

Paige Cox

Visitor Center Manager

Man's professional headshot

Harrison Eppright

Visitor Services Manager & Tour Ambassador

Angel Williams Headshot

Angel Williams

Retail Manager

Woman's professional headshot against a blue background.

Shelby Ureste

Visitor Center Operations Manager